Payment Policy
Payment Policy
At Rokcar, we strive to make your shopping experience as seamless and secure as possible. Below, you’ll find all the details about our accepted payment methods, security measures, and how we handle payment-related issues.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Payments are securely processed through our trusted partner, Onerway.
Payment Security
Your security is our top priority. All transactions on our website are protected by industry-standard encryption and processed through secure payment gateways. Your personal and financial information is kept safe and confidential.
Payment Authorization
When you place an order, your payment will be authorized, and you will receive an order confirmation via email. Please ensure that your billing information matches the details associated with your payment method to avoid any delays in processing your order.
Currencies
All transactions are processed in USD (US Dollars). For international customers, currency conversion rates may apply depending on your bank or payment provider.
Issues with Payment
If you encounter any issues while processing your payment, please double-check your payment details or contact our customer service team at support@rokcar.com for assistance.
Payment Disputes
In the rare event of a payment dispute, please contact us immediately at support@rokcar.com. We are committed to resolving any issues promptly and ensuring a positive shopping experience for you.
Contact Us
If you have any questions about our Payment Policy or need assistance with your payment, please contact us at support@rokcar.com. We’re here to help!